We answer the most common questions about Salon.
No. The first month is completely free. We ask for card details when you sign up, but nothing is charged until you decide to keep using Tu Salón.
Everything. Schedule, clients, sales, registers by payment method, suppliers with accounts payable, reports, automatic reminders and user management. No extra modules or hidden costs.
The same day you sign up you can start loading your services, team and clients. No technical setup or prior training required.
Unlimited. Create all the users you need (Administrator, Managers and Employees) without paying per seat. You can also assign professionals to appear on the schedule without system access.
No. Tu Salón runs in the browser with no installation or manual updates.
You can cancel anytime from Profile → Manage my subscription. After canceling, the account stays active until the end of the period already paid. We do not charge automatically after cancellation.
Yes. All information you enter in Tu Salón (clients, appointments, cash register, suppliers) is stored on secure AWS (Amazon Web Services) servers, with data encryption and restricted access. Neither tax authorities nor third parties can access your information. You are the sole owner of your data.
You can create one register per payment method you accept (cash, bank transfer, card). Each register works in sessions: you open it with a starting amount, it records automatic movements (collections, sales, supplier payments) and manual ones, and when you close it you see expected vs. actual balance.
Yes. Tu Salón works on any device with a browser (computer, tablet or phone). Nothing to install.
No. Tu Salón focuses on day-to-day business operations (schedule, clients, cash and sales). Issuing tax documents is handled separately with your accountant or the billing system you already use.
Each sale or payment records a single payment method. You choose which register each transaction hits (cash, transfer, card, etc.).
There are three roles. Administrator has full access. Manager runs daily salon operations but cannot create users or change account settings. Employee only sees the schedule and clients, with no access to money information. You can also add professionals without a login so they appear on the schedule without signing in.
Not at this stage. You can manage a product catalog with name and price for selling, but stock control is handled outside the system.
There are two types. The birthday greeting, sent on the client's birthday itself. And the reminder by service type, sent a set number of days after the client's last visit to invite them back (for example, 30 days after a haircut).
Yes. The suppliers module lets you record purchases, payments and returns. Each supplier has a running account with an automatically updated balance and a full movement history.
Period balance, services performed and products sold, a ranking of the best-selling services and products, new vs. returning clients, and an income-and-expense chart. You can view them weekly, monthly or yearly.
No. Tu Salón is internal management software for your salon team. Staff enter bookings in the system; there is no client-facing booking portal.
For now each account is one salon. If you have several branches you need one account per location. If that is a blocker for your business, contact us and we can discuss it.
No. Tu Salón is a cloud platform and needs an internet connection to work.
Once registered, you have a virtual assistant inside the system for instant questions, and a Support module where you can open a categorized ticket and track its status until our team resolves it. Both are available in Spanish, English, and Portuguese. For questions before signing up, write to us at [email protected] or fill out the contact form.
Yes. From your dashboard you'll have a unique invitation link to share. If the salon you invite registers and then subscribes to a paid plan, you automatically receive a discount on your next billing. You can invite as many salons as you want.
